WEBSITE PRIVACY POLICY
Last updated: June 30th, 2025
Introduction
Gladiator Forensics, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and personal data of users who visit our websites. This Privacy Policy and Terms of Use explain how we collect, use, disclose, and safeguard your information and define the rules governing your use of our websites and services.
Scope of Policy
This Policy applies to all data collected via our public-facing websites, support portal, marketing tools, and any related services (collectively, the "Websites").
Use of the Websites
By accessing or using our Websites, you consent to this Privacy Policy and agree to the Terms of Use. If you do not agree, do not use the Websites.
You may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any part of this Website or its content by any means. Modification of any portion of the Website is strictly prohibited. You are also prohibited from attempting to access or obtain materials or information by methods not intentionally made available through the Website. Your use of the Website and any associated services must not interfere with, impair, or disrupt the systems, networks, software, or data of Gladiator Forensics, LLC or other users. Furthermore, you and anyone accessing the Website or its services through you must not use this site or its contents to conduct, attempt, or support any unlawful, unauthorized, or harmful activity.
User Account
To access certain features of the websites, you may be required to create an account (“Account”). You are not permitted to use anyone else’s Account without their explicit permission. During the account creation process, it’s imperative that you provide information that is both accurate and complete, and this information should be kept up-to-date at all times. You bear full responsibility for all activities conducted through your Account, and it is your duty to maintain the confidentiality of your Account passwords. Should there be any compromise to your Account’s security or if unauthorized use occurs, you must inform the Company immediately. While the Company will not bear the responsibility for losses incurred through unauthorized use of your Account, you could be held accountable for any losses the Company or others experience as a result of such unauthorized usage.
Third Party Links and Content
Our websites may include links to third-party websites, social media platforms, or other external resources that are not owned, operated, or controlled by Gladiator Forensics, LLC. This may include content such as YouTube videos, LinkedIn profiles, or other embedded or linked materials.
We do not manage or regularly monitor these external sites, and we make no representations regarding their accuracy, reliability, or appropriateness. Some content found on these platforms may be outdated, objectionable, or inconsistent with our values or purpose. The presence of a link does not imply our endorsement of the site or its content, nor does it confirm the security, legality, or validity of any information presented.
Use of external websites and services, including social media and YouTube, is at your own risk. Gladiator Forensics, LLC is not responsible for the availability, content, or practices of any third-party sites, nor for any harm or damages that may result from interacting with such platforms.
Intellectual Property Rights
Gladiator Forensics, LLC retains sole ownership and all rights, title, and interest in and to our websites, all content and materials provided through it, and all related intellectual property (“IP”) — including, without limitation, trademarks, service marks, logos, graphics, and any other proprietary content or technology incorporated in or associated with the site. This includes all versions, reproductions, and derivative works. Nothing in your use of the Website, its materials, or services shall be construed as granting any license or right to use any of our IP. All rights not expressly granted are reserved by Gladiator Forensics, LLC.
Limitation of Liability
To the maximum extent permitted by applicable law, Gladiator Forensics, LLC, including its officers, directors, employees, affiliates, agents, contractors, and representatives, shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages — including but not limited to loss of profits, loss of data, business interruption, or other commercial damages or losses — arising from or related to your use of, or inability to use, this Website, its content, or any services provided through it.
This limitation of liability applies to any cause of action, whether based in contract, tort, negligence, strict liability, or any other legal theory. It also includes any harm resulting from transactions, communications, or interactions facilitated through the Website, system malfunctions or interruptions, reliance on published content, or actions or omissions by our personnel or those acting on our behalf.
By accessing or using this Website, you acknowledge and accept that such use is at your own risk.
Jurisdiction and Governing Law
This Privacy Policy and any dispute arising out of or relating to your use of the Websites shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any arbitration will be conducted in Brevard County, FL.
Dispute Resolution and Arbitration
Any disputes shall be resolved via binding arbitration. You waive rights to participate in class actions or jury trials
Changes to Websites
Gladiator Forensics, LLC reserves the right to revise, remove, enhance, or update the content and materials on this Website at its discretion and without prior notice. By using the Website, you acknowledge that you have no claim against the Company for any such changes or modifications. Additionally, the Company may limit, suspend, or revoke your access to the Website, its services, or any portion of its content at any time, with or without notice and for any reason deemed appropriate by the Company.
Gladiator Forensics, LLC also retains the authority to discontinue the Website and/or any of its services, whether temporarily or permanently, at any time and without prior notification to you or any third party.
Information We Collect
We may collect both personal and technical data:
From forms: Name, email, phone number, agency/business name, and user-submitted messages.
Support portal: Login information, support history, uploaded files.
Web analytics: IP address, device type, browser data, page views, and usage patterns.
How We Collect Information
We collect information through:
Contact forms and registration forms on our websites
Our secure support portal
Manual entry into our CRM and accounting platform
Standard web analytics tools
Lawful Basis for Processing (GDPR Compliance)
We process personal data only when there is a legal basis under the General Data Protection Regulation (GDPR):
Consent (Art. 6(1)(a)): For contact and marketing forms.
Contract (Art. 6(1)(b)): When providing customer support.
Legal obligation (Art. 6(1)(c)): For record-keeping.
Legitimate interests (Art. 6(1)(f)): For improving our services and website functionality.
How We Use Your Information
Your data is used for:
Responding to support and contact inquiries
Managing training requests and registrations
Tracking service usage and improving features
Sending occasional communications (opt-out available)
Your Data Protection Rights (GDPR and CCPA)
You have the right to:
Access the data we hold about you
Correct inaccuracies
Request deletion (“Right to be Forgotten”)
Object to or restrict processing
Request data portability
Withdraw consent at any time
You may exercise your rights by emailing: support@gladiator-forensics.com
International Transfers
Data submitted via our websites may be transferred to the United States. By submitting information, you acknowledge and consent to this transfer.
How We Share Information
We do not sell or rent your information to third parties.
We may share limited personal data with trusted third-party service providers, such as our CRM platform, our quote and invoicing platform and Google Analytics. These third parties are required to safeguard your data in accordance with their own privacy and security policies.
Cookies and Tracking Technologies
Our websites use cookies and similar tracking technologies to enhance user experience, analyze site performance, and support certain functionality. Cookies are small text files placed on your device that help us understand how visitors interact with our sites.
We may use cookies for the following purposes:
To remember user preferences and settings
To track website usage for analytics and performance monitoring (e.g., via Google Analytics)
To enable secure login sessions for our support portal
Some of our websites use a cookie banner to manage your consent upon first visit. By using our websites that do not contain a cookie banner, you consent to our use of cookies. If you prefer not to accept cookies, most browsers allow you to modify your settings to disable or delete cookies. Please note that disabling cookies may impact the functionality of certain areas of the site, particularly for logged-in users on the support portal.
Data Security
We take reasonable measures to protect the personal information you provide. Our websites use HTTPS encryption, which helps ensure that any data you transmit through forms or login portals is securely encrypted while in transit.
Access to customer data within our systems is limited to authorized personnel only and protected by login credentials. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain data as long as necessary for:
Legal compliance (up to 7 years)
Contractual service obligations
Business operations
Users may request earlier deletion where permitted by law.
Your Privacy Choices
You may opt out of marketing communications by contacting us at support@gladiator-forensics.com
Currently, we do not offer self-service options to access, correct, or delete your personal data. If you have a specific request, please contact us directly.
Children’s Privacy
Our websites and services are intended for users over the age of 13. We do not knowingly collect data from children under 13. If we learn we have collected information from a minor, we will promptly delete it.
International Visitors
While our services primarily target U.S.-based law enforcement and public safety customers, we may receive visitors from the EU and other jurisdictions. We do not currently comply with the EU General Data Protection Regulation (GDPR) or similar international privacy laws.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our websites. Your continued use of our websites after changes are posted constitutes your acceptance of those changes.
Contact Us
For questions, concerns, or privacy-related requests, please contact us at:
Gladiator Forensics, LLC
100 Rialto Place, Suite 605
Melbourne, FL 32901